- for Instagram

Instagram Instagram

Below you will find instructions for setting up in Instagram, prepare your account for connection to the Goggles Insights© :

How to connect a Facebook account with Instagram?

Step 1:

Go to instagram.com and log in to your Instagram account.

Step 2:

Go to Settings.

step2

Step 3:

In the left-hand panel, find “Accounts Centre”.

step3

Step 4:

You will be redirected to the Accounts Centre, click “Add account” to connect your Facebook account.

step4

step4

How to connect an Instagram account with Facebook?

Step 1: Go to facebook.com and log in to your Facebook account.
Step 2:

In the top right corner, click on the profile picture to expand the menu.
Select “Settings & Privacy”.

ste2

Step 3:

Then “Settings”.

step3

Step 4:

In the left-hand panel, find “Accounts Centre”.

step4

Step 5:

You will be redirected to the Accounts Centre, click “Add account” to connect your Instagram account.

step5

How to add a person as a tester of our Instagram app?

Step 1: Go to https://developers.facebook.com/ and log in using your Facebook credentials.
Step 2:

After logging in, go to My Apps tab.

step2

Step 3:

In the dashboard you will see your applications, find the right one and click to proceed.

step3

Step 4:

Then, find the “Instagram Basic Display” in the panel on the left.
Note: If you don't see one there, click “Add product” and then add “Instagram Basic Display”.

Step4

Step 5:

Find the “User Token Generator” section, it should be halfway down the page. In this section you will see the testers currently added. Find and click the "Add or Remove Instagram Testers" button.

Step 6: Find user and add as Instagram Tester. User will receive a notification that must be accepted.

How to connect your Instagram Business account to Goggles Insights?

Step 1: Go to business.facebook.com and log in using you Facebook credentials.
Step 2:

Go to Settings.

step2

Step 3:

Then open Business Settings.

step3

Step 4:

In the left-hand panel, find under Accounts > Instagram Accounts.

step4

Step 5:

Add an Instagram account. Please note that only business admin can take this action.

step5

How do I accept an invitation to test the Instagram app?

Step 1:

Go to instagram.com and log in to your Instagram account

Step 2:

Go to Settings

step2

Step 3:

While in settings, on the left-hand side find "Apps and websites" and “Tester Invitations” tab. There you will see a list of available invitations, which you can accept or cancel.

step3

Problem with switching between accounts in META: Instagram / Facebook

Step 1:

Problem with switching between accounts in Meta/ eg. You do not see your Instagram business page in Goggles Insights App? 

Please "clean" your Meta account according below procedure:

1. Visit  facebook page

.
Step 2:

In the top right corner check if you're on your private profile (not on your business page profile). Next, click on “Settings & privacy”.

settings and privacy

 

Next: Select “Settings” in “Settings & privacy” window.

settings

 

Step 3:

When you're on the settings page go to Business integrations.

bisiness integrations

Step 4:

Click on Remove button.

remove button

Next: Confirm Remove

remove

Step 5:

After that please clear cache of GI application or remove it and install the Goggles Insights App again.

Step 6:

Please login again to Instagram in Goggles Insight App

 

If there are still some problems please send details to our support, preferably with screenshots to web@gogglesinsights.com